MSD receives your invoices electronically via AN. If you submit a paper invoice or one via email, it will be returned with instructions to re-submit the invoice via AN.
Why was my invoice rejected?
Invoice submittal instructions differ based on the supplier’s Ariba account.
- For suppliers with a registered Standard Account, they should access the interactive email and submit the invoice following the steps from the “process order” button. Here is a helpful FAQ that suppliers can access directly. How do I process an order in my Ariba Network Standard account?
- For suppliers with a registered Enterprise Account, they should log into their Ariba Network account and submit a PO-based invoice.