All Markets except the ones shown below that are P2P Paper and P2O
P2P & P2P Proforma
India, Indonesia, Philippines — Greece, Hungary, Israel, Romania
P2P Paper
China – suppliers registered to issue E-Invoices China – all other suppliers
P2P Proforma P2P Paper
Algeria, Argentina, Bosnia and Herzegovina, Brazil, Chile, Egypt, Italy, Jordan, Lebanon, Morocco, Serbia, Turkey
P2O
Germany (for businesses with DE VAT ID and DE business address)
P2P or Germany E-Invoice
In this fully automated Procure-to-Pay (P2P) process, our suppliers must submit invoices directly via the Ariba Network.
The invoices will reconcile in Ariba and will then post for payment.
Suppliers have full visibility into the status of their invoices (including payment status).
In the following markets, a Pro-Forma* invoice (legal copy) must also be attached (uploaded) in Ariba
In some cases, suppliers may also be required to attach supporting documentation in Ariba to ensure the PO requester fully understands the details of what is being invoiced.
The invoices will reconcile in Ariba and will then post for payment.
Suppliers will have full visibility into the status of their invoices (including payment status).
FAQs
Invoice submittal instructions differ based on the supplier’s Ariba account.
For suppliers with a registered Standard Account, they should access the interactive email and submit the invoice following the steps from the “process order” button. Here is a helpful FAQ that suppliers can access directly. How do I process an order in my Ariba Network Standard account?
For suppliers with a registered Enterprise Account, they should log into their Ariba Network account and submit a PO-based invoice.
* Proforma definition – The Pro-Forma markets require the Vendors to attach the legal copy of the original invoice, which will need to be validated by the invoice processing team as per the country’s legal regulations.
In this semi automated Procure-to-Pay process (P2P Paper) , our suppliers must submit invoices outside of the Ariba Network.
Invoices should be emailed as an attached document to our service center.
Received invoices are then manually posted by our company’s invoice processing team into our Ariba system.
Following manual posting, the invoice will then reconcile and post for payment.
Suppliers will have full visibility into the status of their invoices (including payment status).
FAQs
How do I check the payment status of an invoice in Ariba?
Detailed Instructions
All invoice copies must be submitted to the Invoice Processing Team via email or postal system.
Soft Copies: scrinvoices@msd.com Hard Copies: 18 Hamelacha St. Netanya, 4250553 Israel
Israel
Human Health
Soft Copies: invoiceisrael@msd.com Hard Copies : 34 Hacharash St. Hod Hasharon 4527701 Israel
Email for invoice reception:JCAP
Market
MSD Division
email address
China
Human Health
Send via post only: Receiver name : MSD Vendor invoice Team Genpact (Dalian) Sdn Bhd Building 21, No.30 Software Park Road(E), Shahekou District, Dalian, Liaoning, 116023 8F MSD Team
China
Animal Health
Send via post only: Receiver name : MSD Vendor invoice Team Genpact (Dalian) Sdn Bhd Building 21, No.30 Software Park Road(E), Shahekou District, Dalian, Liaoning, 116023 8F MSD Team
Germany E-Invoicing will be available starting Jan 1, 2025
• Suppliers have the option to submit only German E-invoices via email (outside of the Ariba Network). If not adopting German E-invoices yet, suppliers are expected to continue submitting invoices via Ariba Network.
• E-invoices should be emailed to e.invoicing@msd.com as an attached document in the compliant E-invoicing formats (e.g. XRechnung, ZUGFeRD) required by German authorities.
• E-invoices must safeguard sensitive information and conform to EN 16931 (EU) Global Standards.
• Electronic invoices are archived securely by MSD and must be retrievable for a minimum of 10 years, in accordance with German tax laws.
• Received E-invoices are then validated and processed within 3 business days by Accounts Payable team.
• Following processing, the invoice will then be scheduled for payment according to Purchase Order payment terms.
• Suppliers will have visibility into the status of their PO invoices (including payment details). Invoices submitted as Non-PO payment will not be visible in Ariba.
FAQs
Q: How do I check the payment status of an invoice?
A: Contact the MSD Business Service Center (see Support Contact Details tab)
